Corporate Incident Management
Beyond the Basics: Specialist Skills for Emergency Response
These courses go beyond the basic incident management to give you the specialist skills to excel within it. Understanding CIMS is essential, but effective emergency response requires more than knowledge of the structure. It demands strong leadership under pressure, robust planning and preparedness, confident incident management capability, and clear governance oversight.
These specialist courses are designed for individuals who hold, or are preparing for, key roles within their organization’s emergency response capability. Whether you’re leading teams through crisis, developing comprehensive response plans, managing complex incidents, or providing governance oversight, Phoenix Academy equips you with the practical skills and confidence to perform when it matters most.
Crisis Leadership
This focused course provides foundation knowledge supporting you to lead effectively under pressure. Learn to navigate complex, high-pressure environments by strengthening your situational awareness, strategic thinking, and response coordination. Be able to recognize and overcome common leadership pitfalls, break through decision inertia, and provide clear, confident oversight when your organization needs it most.
Duration: 4 hours
Delivery options: Fully online
: Virtual class
Cost: Online only or virtual class $80pp (incl GST)
Coming 2026
For further information please contact admin@phoenixacademy.ac.nz
Developing Emergency Response Plans
Effective emergency response starts long before an incident occurs. This course equips you with the knowledge and practical skills to develop plans that actually work when tested by real events—plans that guide decision-making, coordinate resources, and protect what matters most.
Duration: 4 hours
Delivery: Self-paced fully online
Cost: $60pp (incl GST)
Coming 2026
For further information please contact admin@phoenixacademy.ac.nz
Incident Management (IPSQA CorePass)
IPSQA’s CorePass® Incident Management certification is an awareness-level assessment aligned to ISO 22320:2018 and customizable to local doctrine, including CIMS. Understand how core concepts remain consistent across different national systems, enabling you to seamlessly integrate into multinational response teams and speak a common operational language with responders from other nations.
Duration: One day
Delivery: Face to face workshop
Cost: Private $1900 (+GST) for up to 20 people
Public: $320pp (incl GST)
Coming 2026
For further information please contact admin@phoenixacademy.ac.nz
Emergency Response and Governance
Understand the crucial distinction between governance oversight and operational control during emergency response. This course clarifies the governance role within the CIMS framework—what you should be receiving from your Controller, what your Controller needs from you, and how to provide effective strategic direction without undermining operational decision-making.
Duration: 4 hours
Delivery: Self-paced fully online
Cost: $80pp (incl GST)
Coming 2026
For further information please contact admin@phoenixacademy.ac.nz